Part I. Macrotone Issue Tracker

Table of Contents

1. Overview
2. Installation
3. Configuration
Component Options
General Options
Spam Security Options
Issue Option Rules
Message Options
Cron Control Options
List Control Options
Front End Options
Attachment Options
Log Control Options
Advanced Audit Options
Permission Options
4. Usage
Back End Screens
Help Icon
Control Panel
Control Panel Screens
Issues
People
Projects
Attachments
Priorities
Roles
Statuses
Issue Types
Message Templates
Custom Fields and Custom Fields Group Tabs
Support Tab
Documentation Tab
Front End Screens
Create an Issue - Guest User
Registered Users Create an Issue
Front End Issue List Screen
Front End Issue Detail Screen
Front End Issue Edit Screens
Front End Project List.
Other screens
Scheduled Tasks
Pseudo-cron
Front-end access
UNIX System
Command Line Alternative
Securing the script
Cron Basics
Trouble shooting cron
Joomla Warning Messages
Cron tasks and the Issue Tracker component
Auto Close of Issues waiting for user or customer
EMail Raising of Issues
New issue emails
Updates for existing issues.
EMail sending of Issue Summary
EMail sending of overdue notifications
5. Enhanced Auditing Feature
Change History
Change History List
Change History Entry
Triggers
Triggers List
Trigger Entry
6. Custom Fields
Custom Field Groups
Custom Fields
Individual Field Types
Examples
Product Request Capture
Something to be aware of.
7. Issue Tracker Modules
Latest issues module
Front End Editing
8. Usage Notes
How to insert your logo into a print page
Adding a logo for print output
Problems with Beez templates
Popup Windows and Cookie Messages
Warning about Backup and Restore
Search in Front End
Ordering Issues and Projects
Checked Out State
Record Deletion
Spam Checking
Spam Types
Registration Spam
Comment and Forum Spam
Prevention Techniques
Active Protection
Passive Protection
Our Take on Tools.
Captcha and Recaptcha
Passive Protection
Messages and Notifications
Use of Custom Field tags
Front End Editing and Issue Creation
Attachments (WYSIWYG editor feature)
ACL permissions
Creating a language translation for the component.
Transifex
Manual method.
What is allowed in .ini files
Advice to ‘Pre-release’ Users
Joomla 2.5 support
Colour Priority
List displays and sh404SEF component.
New Progress Design Considerations
Other Problems and Issues.
9. Sample Data
Loading Demonstration Data
10. Version Changes
Joomla 3.3.x (and above) versions
Joomla 2.5/3.x combined versions
Issue Tracker 1.6.8
Issue Tracker 1.6.7
Issue Tracker 1.6.6
Issue Tracker 1.6.5
Issue Tracker 1.6.4
Issue Tracker 1.6.3
Issue Tracker 1.6.2
Issue Tracker 1.6.1
Issue Tracker 1.6.0
Issue Tracker 1.5.2
Issue Tracker 1.5.1
Issue Tracker 1.5.0
11. Possible enhancements