Copyright © 2012, - 2015 Macrotone Consulting Ltd, All rights reserved.
Permission is granted to copy, distribute and/or modify this document under the terms of the GNU Free Documentation License, Version 1.3 or any later version published by the Free Software Foundation; with no Invariant Sections, no Front-Cover Texts, and no Back-Cover Texts. A copy of the license can be found on-line at http://www.gnu.org/licenses/fdl.html.
August 2015
| Revision History | ||
|---|---|---|
| Revision 1.6.8 | August 2015 | Geoffrey S. Chapman |
Abstract
This book covers the use of the Macrotone Issue Tracker component which allows you to control issues or problem reports on your Joomla!™-powered web sites.
Table of Contents
- Preface
- I. Macrotone Issue Tracker
- 1. Overview
- 2. Installation
- 3. Configuration
- 4. Usage
- 5. Enhanced Auditing Feature
- 6. Custom Fields
- 7. Issue Tracker Modules
- 8. Usage Notes
- How to insert your logo into a print page
- Problems with Beez templates
- Popup Windows and Cookie Messages
- Warning about Backup and Restore
- Search in Front End
- Ordering Issues and Projects
- Checked Out State
- Record Deletion
- Spam Checking
- Messages and Notifications
- Front End Editing and Issue Creation
- ACL permissions
- Creating a language translation for the component.
- Advice to ‘Pre-release’ Users
- Joomla 2.5 support
- Colour Priority
- List displays and sh404SEF component.
- New Progress Design Considerations
- Other Problems and Issues.
- 9. Sample Data
- 10. Version Changes
- 11. Possible enhancements
- II. Appendices
List of Figures
- 2.1. Initial Installation Screen.
- 2.2. After installation screen
- 3.1. General Option Settings
- 3.2. Issue Defaults
- 3.3. Spam Security Options
- 3.4. Issue Option rules
- 3.5. Message Option settings (1)
- 3.6. Message Options (2)
- 3.7. Cron Control options
- 3.8. Cron Control options (2)
- 3.9. List Control options
- 3.10. Front End options - 1
- 3.11. Front End options - 2
- 3.12. Front End options - 3
- 3.13. Front End options - 4a
- 3.14. Front End options - 4b
- 3.15. Attachment Options
- 3.16. Log Control Options
- 3.17. Advanced Audit Options
- 3.18. Permissions Options
- 4.1. Help Screen
- 4.2. Control Panel (Joomla 2.5)
- 4.3. Control Panel (Joomla 3.x)
- 4.4. Control Panel Icons
- 4.5. Control Panel Issue Summary Tab.
- 4.6. Latest Issues Control Panel Tab.
- 4.7. Overdue Issues Control Panel Tab.
- 4.8. Unassigned Issues Control Panel Tab
- 4.9. About Control Panel Tab.
- 4.10. Changelog
- 4.11. Credits
- 4.12. Issues Display (Joomla 2.5)
- 4.13. Issues Display (Joomla 3.3)
- 4.14. Issue Editor (header)
- 4.15. Issue Editor (part 1)
- 4.16. Issue Editor (part 2)
- 4.17. Issue Editor (attachments)
- 4.18. Progress History Grid
- 4.19. Progress History Editor
- 4.20. Issues Editor (part 3)
- 4.21. Issues Editor (Part 4)
- 4.22. Issues Editor (Part 5)
- 4.23. People Manager *Joomla 2.5)
- 4.24. People Manager (Joomla 3.3)
- 4.25. People Editor
- 4.26. Projects Manager (Joomla 2.5)
- 4.27. Projects Manager (Joomla 3.3)
- 4.28. Project Editor
- 4.29. Attachments Display
- 4.30. Add New Attachment Screen
- 4.31. Edit Attachment Screen
- 4.32. Priorities Display
- 4.33. Priority Editor
- 4.34. Roles Display
- 4.35. Roles Editor
- 4.36. Status Display
- 4.37. Status Editor
- 4.38. Issue Types display
- 4.39. Issue Type editor
- 4.40. Message Templates Listing
- 4.41. Message Template Edit (1)
- 4.42. Message Template Edit (2)
- 4.43. Support Tab Control Panel
- 4.44. Documentation Tab Control Panel
- 4.45. Front End Menu options
- 4.46. Create an Issue screen
- 4.47. Create an Issue Screen (2)
- 4.48. Permission to permit Guests to raise an issue.
- 4.49. Additional entries required for guest users.
- 4.50. Identifier details with Captcha configured.
- 4.51. Registered users create an issue (Part 1)
- 4.52. Registered users create an issue (Part 2)
- 4.53. Front End Issue List
- 4.54. Front End Issue Detail
- 4.55. Front End Issue Detail (2)
- 4.56. Single Issue Menu Required Settings
- 4.57. Single Issue Menu Display Options
- 4.58. Child Link Display Option
- 4.59. Front End Issue Edit - Administrator (Part 1)
- 4.60. Front End Issue Edit - Administrator (Part 2)
- 4.61. Front End Issue Edit - Administrator (Part 3)
- 4.62. Front End Issue Edit - Raiser (Part 1)
- 4.63. Front End Issue Edit - Raiser (Part 2)
- 4.64. Front End Projects List (pre 1.3.0)
- 4.65. Front End Projects List (1.3.0)
- 4.66. Sample All Issues Print Pop-up Screen
- 5.1. Change History List Display
- 5.2. Change History Entry
- 5.3. Triggers List
- 5.4. Trigger entry (creation)
- 5.5. Trigger entry (after save)
- 5.6. Trigger entry (edit columns)
- 5.7. Columns field in the Triggers list display
- 6.1. Custom Field Groups
- 6.2. Custom Field Group - Edit
- 6.3. Custom Field - Header
- 6.4. Custom Field - Header
- 6.5. Custom Field - Date
- 6.6. Custom Field - Select
- 6.7. Custom Field - Multi Select
- 6.8. Custom Field - Radio Buttons
- 6.9. Custom Field - Text
- 6.10. Custom Field - Text Area
- 6.11. Example Custom Fields (1)
- 6.12. Example Custom Fields (2)
- 6.13. Back End Product Request Entry
- 6.14. Front End Product Request Display
- 7.1. Latest Issues Module Configuration
- 7.2. Latest Issues Module details section
- 7.3. Latest Issues Basic Options
- 7.4. Latest Issues Advanced Options
- 7.5. Latest Issues Sample display
- 8.1. Ordering screen step 1
- 8.2. Ordering screen step 2
- 8.3. Ordering screen step 3
- 8.4. Ordering screen step 4
- 8.5. Ordering screen step 5
- 8.6. Colour Priority Chart
List of Tables
- 3.1. Sample Email setups.
- 4.1. Issue Tracker Scheduled Tasks.
- 8.1. Message templates.
- 8.2. Message template tags usable in generated notification messages.
- 8.3. Message template custom field tags - typical output.
- 8.4. Table providing details of issue editing abilities per user group.
- 8.5. Table providing details of front end progress record display criteria.