Product Request Capture

Releases of Issue Tracker prior to version 1.6 contained a separate area on the front end issue form to capture specific information upon Joomla version, product information, database type etc. This was a component configuration option.

With the release of version 1.6 of Issue Tracker this is no longer required. Instead it has been reworked and supplied as a 'custom field group', with associated 'custom fields'. The display is controlled via the 'published state' flag of the 'Product Request' Custom Group.

The following two screens display a sample set of the custom fields as they were presented in the back end of the site. The front end of the site will display very similarly, although the specific template and CSS in use of each site may result in some differences in the output display.

Figure 6.13. Back End Product Request Entry

Back End Product Request Entry

The front end entry for the fields is similar but will vary depending upon the site template in use and the CSS settings in use.

Figure 6.14. Front End Product Request Display

Front End Product Request display.

As can be seen the above display matches that of the other displayed issue sections. i.e. Description, Resolution etc.