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Can not save - Macrotone Forum

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Can not save


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12 years 3 weeks ago - 12 years 3 weeks ago #1 by Chris
Can not save was created by Chris
Hello,

I just installed issue tracker 1.0.1 on Joomla 2.5.4.

For some reason I can not edit or save issues, priorities, roles and statuses in the backend. Neither the "save", nor the "close" button seem to have any effect.

Amazingly I am able to edit and save people, and projects.

Do you have any idea what could be the reason? Any help would be appreciated! :)

THX
Chris

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12 years 3 weeks ago #2 by geoffc
Replied by geoffc on topic Re: Can not save
Very strange, however I have had one similar report.

What version of PHP are you running? I wonder if that might be a clue to guide me to the cause.

If projects and people save work I will investigate further. There must be a clue there somewhere.

Regards

Geoff

If you were to say issues and projects work I might have a possible explanation.

Could you set error reporting to Maximum and turn on debugging to see if we get any more information. You do this via the Joomla Configuration - set "error reporting" to "maximum" on the Server tab.

I am puzzled if 'cancel' doesn't work since that only has two lines of code involved to cause a redirection back to the listing page. Save and Close have more code behind them of course.

Edited by geoffc - 20.04.2012 14:37

Regards
Geoff

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12 years 3 weeks ago #3 by Chris
Replied by Chris on topic Re: Can not save
Hi,

I am using PHP version 5.1.49-3 on an apache 2.2.16 server (Debian Squeeze)
Setting error reporting to Max did not show anything. I forgot to say that all the issues occur in the backend. Raising an issue from the frontend works fine and does not show any errors. I just can not edit it in the backend...

Regards Chris

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12 years 3 weeks ago #4 by geoffc
Replied by geoffc on topic Re: Can not save

Unknown Error 8192: strlen(): Passing null to parameter #1 ($string) of type string is deprecated in libraries/kunena/external/nbbc/src/BBCode.php on line 2115


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Unknown Error 8192: strlen(): Passing null to parameter #1 ($string) of type string is deprecated in libraries/kunena/external/nbbc/src/BBCode.php on line 2022

Bang goes that theory, I thought it might be a PHP 5.3 related problem with it being more strict.

I'll ask the question that you are running as an 'admin' user in the back end? Thinking permissions here.

The only difference in the mechanisms of the different parts is that projects and issues get the request in the controllers and pass them to the model, where as the others get the request in the models directly. Since you say people and projects work, that seems to indicate that it is not related to where I have the request call. [Not that it should make any difference of course.]

Found another difference which is worth trying if you will.

In admin/components/com_issuetracker/models/itpriority.php

Change line 96
from: $row =& $this->getTable();

to: $row =& $this->getTable('itpriority','IssueTrackerTable');

Then try saving a priority record.

Edited by geoffc - 20.04.2012 15:21

Regards
Geoff

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12 years 3 weeks ago #5 by Chris
Replied by Chris on topic Re: Can not save
Hmmmm,

I am logged in as admin (SuperUser) - so no permission problem here...

Unfortunately changing the code as you suggested, did not do the job.
Here's another thing I noticed: If I try to open a new issue from the backend I get the error message: "Issue Summary field contains invalid characters".
The Issue Summary filed just contains the word "test" - so no invalid characters here (as far as I can tell).

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12 years 3 weeks ago #6 by geoffc
Replied by geoffc on topic Re: Can not save
It is expecting an upper case letter at the start of the Issue Summary.

The code is in the template default.php.

The message is perhaps a little 'light'.

Still investigating.

Regards
Geoff

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