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Issue Details - Macrotone Forum

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Issue Details


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8 years 2 months ago #1 by Duckknight
Issue Details was created by Duckknight
It is always the same, I can not find the things I search for.
In our case we have (stupid) user. I don't want to give them all options if the user open a new issue. (Issue-Details)
He don't should be able to select the field:
Identified by (this is a big problem)
Identification Date (it is not a problem, but I don't want it)
Project Id * (This is right now not importent, cause we have only one project, so we don't want to show it)

The "Identified by" is the field we have to delete.
Is there some possibility in the settings (I can't find any settings for this).
... or can you tell me where I can delete a part in the htm or php files.

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8 years 2 months ago #2 by chrisc
Replied by chrisc on topic Issue Details
Sorry for the slight delay in responding.

I am a little puzzled and after checking am still no wiser.

The 'identified_by' field is only displayed under certain conditions. There are four types of user, guest, registered (and logged in), staff and issue administrators. The last two are effectively the same for the purposes of this question which relates to 'creating issues'.
  1. The staff/admin users will always see the 'identified by' field drop down when creating an issue because they have the ability to create issues on behalf of other users.
  2. Registered and logged in users will not see the 'identified by' field since the issue they are raising will be 'identified by' themselves, so the field does not need to be shown. This is certainly true on our tests.
  3. Guest users also will not see the field and instead will fill in the 'captcha' details from where we determine if its an existing users etc.
  4. .
I have doubled checked and carried out some tests and the above holds true. So I am wondering how your users are getting to the 'create issue' form and whether you have a template override in place.
The relevant code to display the item is around line 226 of the view/form/tmpl/edit.php file.

As to the 'project field, this is controlled an option on the menu item 'Show project'. You will need to have a 'default project' defined as well.

The 'identified date' is always shown and would require code modification (around line 237 of same file as above). You would also have to check that the default date is set to the current date n the model store routine as well. I have not actually checked this myself.

Regards

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