This support FAQ (Frequently Asked Questions) is intended to assist you in providing all the relevant information so that we may provide you with a timely and accurate resolution to your problem or question. The topics are of a general support nature and applicable to any Joomla problem that may be encountered and provide guidance in obtaining additional information to enable a speedy resolution.
Blank Page Shown
Sometimes, due to a PHP error, scripts stop working without displaying an error, leading you to a blank page.
In that case, to find out what is the real cause, you should do the following: Check server error logs (not access logs) if you have access to them.
Go to your Joomla Administration panel, Site --> Global Configuration --> System Tab and turn on Site Debugging, then try reloading page, and check page source (HTML source). Don't forget to turn site debug off again after you have finished.
If the blank page is outside of a component (no "option=com_xxxxxx" in the URL), e.g. in Joomla during installation, add following to the index.php in the front end or the back end where it gives you a blank page, just after the first " ini_set( 'display_errors', true ); error_reporting( E_ALL );
Check your web server error log for errors generated by your website. You might be able to locate the culprit by identifying the logged error. One common cause is lack of memory.
Created by:Geoffrey Chapman
Created on:October 27, 2015
Modified by:Geoffrey Chapman
Modified on:October 27, 2015