Support

The support section provides a location for useful contact points for the site administrators on the component.

Figure 5.11. Rialto Support.

Rialto Support.

The ‘Support’ tab provides details of how additional information and/or assistance may be obtained on the product. As can be seen Macrotone provide a Frequently Asked Question (FAQ) on the company website, and additionally provide a Forum where users may raise questions.

There is also the ability on the company web site to raise an Issue (or problem).

Finally there is the ability to send an email which will be answered as and when circumstances permit. Preference is usually given to forum entries.

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