Confirmation required when attachments enabled.

8 years 5 months ago #1 by chrisc
We recently received a problem report where when attachments were enabled in Issue Tracker a confirmation request was being displayed prior to the submission of the form in the front end. The pop up box confirmation message is "This page is asking you to confirm that you want to leave - data you have entered may not be saved". The problem did not occur prior to turning on the attachments option.

The problem was reported against Issue Tracker 1.6.9 running upon Joomla 3.3.2 and JCE 2.5.11.

The submitter performed some extensive investigation and the problem is determined to come from the tiny_mce editor plugin which is part of the JCE code.

We ourselves have been unable to replicate the problem at all, and code inspection does not aid in determining the cause.

The submitter was able to resolve the issue. Inside the file components/com_jce/editor/tiny_mce/plugins/autosave/editor_plugin.js,
by changed:
editor.getParam("autosave_ask_before_unload",TRUE)
to
editor.getParam("autosave_ask_before_unload",FALSE)

Apparently on autosave unload, it prompts the confirm box.

They did try various other options to resolve the problem without any success, other than teh above.

As we mentioned above we have been unable to replicate the problem, even though we have the same version of JCE in use. We reproduce the details here in the forum just in case anyone is also experiencing the same problem.

Regards

If you are using our extensions please leave a review at the JED: IP Mapping | Issue Tracker | JAudit | Password Control

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