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Blank page when click save - Page 3 - Macrotone Forum

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Blank page when click save


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9 years 9 months ago #13 by atessadri
Excellent, thanks a lot.
The issue is now properly saved.
The following user(s) said Thank You: geoffc

Unknown Error 8192: ComponentKunenaControllerMessageItemActionsDisplay implements the Serializable interface, which is deprecated. Implement __serialize() and __unserialize() instead (or in addition, if support for old PHP versions is necessary) in components/com_kunena/controller/message/item/actions/display.php on line 25

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9 years 9 months ago #14 by geoffc
Replied by geoffc on topic Blank page when click save
Hi Secloo,

atessadri has indicated that their problem is resolved. I am not prepared to mark the topic as resolved until I know whether it is also resolved for you as well.

If you could confirm at your convenience.

Regards
Geoff

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9 years 9 months ago #15 by secloo
Replied by secloo on topic Blank page when click save
I have checked.
All projects are "published"

Do I need to set Person Assigned as "Member"?
I have done so but still it wouldn't save and no error message :(

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9 years 9 months ago - 9 years 9 months ago #16 by geoffc
Replied by geoffc on topic Blank page when click save
The 'assigned person' is populated either by a specifically identified person, as specified in the project detail, or by the component option default 'assigned person' if not specified. The assigned person is usually a staff (or issue administrator) member as indicated in the 'it_ people' display.

There are several foreign keys that are used. i.e. priority, assigned_to, identified_by, project, status and type. Any of these could produce a FK error. Not certain this is your problem, just that it is the most likely based upon currently provided information.

The save is failing, as indicated by the id=0 returned, but in every case I have seen there is always an error message. Hence my question as to whether to have the Joomla Global Configuration Error reporting set to 'Maximum'. If it is set to none then no errors would be reported. Sorry if you have already done this, but your posts have not said whether you have or haven't.

Regards
Geoff

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9 years 9 months ago - 9 years 9 months ago #17 by secloo
Replied by secloo on topic Blank page when click save
So sorry, I am abit slow as I new to Joomla and Issue Tracker..
I got the maximum Reporting configured. And I finally got to see the error message.

It is the date.php error.. I fixed that and the issue is saved finally~
However there is one error displayed at the bottom

Notice: Undefined variable: isadmin in C:\xampp\apps\joomla\htdocs\components\com_issuetracker\views\itissues\tmpl\default.php on line 156

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9 years 9 months ago - 9 years 9 months ago #18 by geoffc
Replied by geoffc on topic Blank page when click save
Hi Secloo

That is fine we cannot all be 'experts' and as long as the save is now working.

You probably do not want Error reporting set to Maximum on a 'live' site, and none is the most appropriate in that situation.

Re the undefined variable, that is also resolved in a forum post, but I will repeat it here for completeness and to save you searching.

Undefined variable message: This is a coding bug that slipped through.

In the file site/components/com_issuetracker/views/itissues/tmpl/default.php move the line 44 to just before the if statement so that it reads:

$delmode = $this->params->get('delete', 0);
$isadmin = IssueTrackerHelper::isIssueAdmin($user->id);
if ($delmode > 0 ) { // Delete enabled in component.
if ( $isadmin || $data->params->get('access-delete')) {
$canDelete = true;
}
}

If you can confirm I will then mark this problem as resolved.

Regards
Geoff
The following user(s) said Thank You: secloo

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