Blank page when click save

9 years 9 months ago #1 by secloo
Hi,

Why cant I save the Issue created?
WHen I try in the frontend, it will redirect me to a blank page

http://localhost:81/joomla/index.php/component/issuetracker/0?view=itissues&id=0

what should I do to rectify this?
Tank you

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9 years 9 months ago #2 by geoffc
Replied by geoffc on topic Blank page when click save
You haven't really given me much to go upon.

I would expect an error message providing more details. Have you turned on error reporting to Maximum in the Joomla configuration?

My best guess at the moment is that some required field has not been populated. Check the component default projects, assigneee etc.

Is this Joomla 2.5 or Joomla 3.x? I would also expect an error messafge saying 'Issue not found'as well not a blank page.

Regards
Geoff

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9 years 9 months ago #3 by secloo
Replied by secloo on topic Blank page when click save
Thank you for the reply.
Let me double check and I revert back ASAP~

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9 years 9 months ago #4 by atessadri
I have the same problem and here is the server log error:
Call to a member function format() on a non-object in /var/www/joomla/administrator/components/com_issuetracker/helpers/dates.php on line 356,

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9 years 9 months ago - 9 years 9 months ago #5 by secloo
Replied by secloo on topic Blank page when click save
Hi geoffc,

1) I have setup the Project.
2) Then I created the Custom field group
3) And assigned the Custom Field group and the Assigned Person to the Project.
4) I created the custom fields and assigned them to the Custom Field Group.
5) I go to Menu Manager and create a New Menu Item - and select "Create an Issue" under "Issue Tracker.

I try to create a new issue via the link, link is good but when I click "Submit" it will redirect me to an empty page. When I refresh it will come to an error page saying: 500 - Unknown column 'identified_by'.. but after went through the forum I managed to get rid of the error. However it will not create any new issue instead it will redirect me to my home page.

Did I miss out anything?
Please help~

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9 years 9 months ago #6 by secloo
Replied by secloo on topic Blank page when click save
atessadri,

May I know how yo configured to get the log?
Thanks~

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