Basic support hours are Monday through Friday (9:00 AM - 16:00 PM BST). We can not guarantee support at other times (over the weekends, public holidays...) unless specifically contracted. Thank you for understanding.
Contracted support customers and users will have specific contact details, the following applies to support of any Macrotone products made freely available.
Please ensure you have the latest stable version of your Macrotone products or extension before requesting support.
In situations where you have modified our code, you assume full responsibility for the correct functionality and there is no right for support.
If your support issue is related to a Joomla extension, please ensure that you are using the latest version of your browser. Old browsers like IE6 or Netscape cannot be supported.
The contact form can be used by both registered and unregistered users. Response time will be dependant upon staff availablility and contractural commitments.
Recently Closed Issues
Close date: 2014-07-18 08:29:28
Close date: 2014-07-18 08:26:30
Close date: 2014-07-18 08:23:48
Close date: 2014-07-17 12:51:05
Close date: 2014-07-14 07:29:29
Quote(s) of the Day
We in America do not have government by the majority. We have government by the majority who participate.
The very best thing you can do for the whole world is to make the most of yourself.
There are plenty of recommendations on how to get out of trouble cheaply and fast. Most of them come down to this Deny your responsibility.
Lyndon B. Johnson