Basic support hours are Monday through Friday (9:00 AM - 16:00 PM BST). We can not guarantee support at other times (over the weekends, public holidays...) unless specifically contracted. Thank you for understanding.
Contracted support customers and users will have specific contact details, the following applies to support of any Macrotone products made freely available.
Please ensure you have the latest stable version of your Macrotone products or extension before requesting support.
In situations where you have modified our code, you assume full responsibility for the correct functionality and there is no right for support.
If your support issue is related to a Joomla extension, please ensure that you are using the latest version of your browser. Old browsers like IE6 or Netscape cannot be supported.
The contact form can be used by both registered and unregistered users. Response time will be dependant upon staff availablility and contractural commitments.
Recently Closed Issues
Close date: 2014-02-13 17:28:26
Close date: 2014-02-12 16:53:09
Close date: 2014-01-30 16:30:03
Close date: 2014-01-30 16:05:00
Close date: 2014-01-28 09:41:16
Quote(s) of the Day
Talent hits a target no one else can hit;
Genius hits a target no one else can see.
Study the past if you would define the future.
I do nothing but go about persuading you all, old and young alike, not to take thought for your persons or your properties, but and chiefly to care about the greatest improvement of the soul. I tell you that virtue is not given by money, but that from virtue comes money and every other good of man, public as well as private. This is my teaching, and if this is the doctrine which corrupts the youth, I am a mischievous person.