Error after New issue or change issue

7 years 10 months ago - 7 years 10 months ago #13 by geoffc
Help me out a little bit here.
Has this just started happening or is it a new install ?
What version of Joomla, what version of Issue Tracker and for completeness what version of PHP is this occurring upon?
Did the earlier suggestion work or is the code already present ?
Is the id correct in the link in the outgoing notification emails ?
Is this a registered user or a guest user who created the issue?

Sometime we may be able to second guess the cause of a problem other times we need a little more information.

Regards
Geoff

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7 years 10 months ago #14 by adamjm7
Of course you need that... Sorry. I was tired when I posted.

New install of IT on a preexisting Joomla installation.
PHP 5.4.16
Joomla 2.5.28
IT 1.6.11 (I installed 1.6.10 initially due to the changelog statement about usage with 2.5, but updated after this issue.)

I tried the fix suggested a couple of posts ago:
$input = JFactory::getApplication()->input;
It had no effect.

The id is correct in the outgoing emails.
It is a registered user as I don't intend allowing guests to create issues.

Thanks for your help!

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7 years 10 months ago #15 by geoffc
I had included that specific fix in 1.6.11 so no surprises there. Need to find a local 2.5 Joomla install to test against. I think I may have one somewhere to test against. I don't see the problem on J3.5, so sounds like another J2.5 specific problem. Usual J2.5 update recommendatation skipped. :)
Sounds very much like the id is not being picked up correctly somewhere in J 2.5 when it sets up the return address. Not sure why yet, since it must have it correct if the link in the email is correct.
May be a little while before I can update this post. Should be easy to find once I get it set up.

Regards
Geoff

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7 years 10 months ago #16 by geoffc
Try this. Same file components/com_issuetracker/controllers/itissues.php.

Change line 343 from:
$return = $this->input->get('return', null, 'base64');

to
$return = $input->get('return', null, 'base64');

Regards
Geoff

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7 years 10 months ago #17 by adamjm7
That fixed it. Thank you!

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7 years 10 months ago #18 by geoffc
You are welcome.

I have changed the file so that if 1.6.12 is every released it will continue to work. J3.5 can find the value as it stood, so no change required for J3.5, but it doesn't do any harm even if changed there. File is rewritten on Rel 1.7.0 so no change required there either.

Thank you for letting us know.

Regards
Geoff

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